1. Introduction
This Privacy Policy describes how Shadow Dev processes personal data related to its websites, systems, software, services, integrations and support channels.
2. Controller identification
The data controller is Shadow Dev. Contact requests may be sent to contato@shadowdev.dev.
3. Data that may be collected
Depending on the services used, we may collect name, email, phone number, WhatsApp number, messages, order information, billing information, CPF/CNPJ when required, payment status, plan information, license data, Hardware ID/hash, IP address, user agent, technical logs, antifraud indicators and information voluntarily provided by the user.
4. Data received from integrations
We may receive data through integrations with Meta/WhatsApp, Telegram when applicable, payment intermediaries, hosting services, cloud providers, CDN providers and email services.
5. Purposes
Data is processed for customer service, execution of contracted services, payment confirmation, software license generation and activation, transactional communications, security, fraud prevention, technical diagnosis, legal compliance and service improvement.
6. Sharing
Data may be shared only with service providers that are essential to operate the services. Shadow Dev does not sell personal data and does not share data with advertisers.
7. Storage and retention
Data is kept for as long as necessary to fulfill the purposes described. Licensing data may be kept while the license is active; financial records may be retained according to fiscal and accounting obligations; technical and antifraud logs may be retained for security reasons.
8. Security
We adopt technical and administrative measures such as access control, identity checks, encryption when applicable, technical logging and monitoring. No system is completely secure, but we work to reduce risks.
9. Data subject rights
Depending on applicable law, you may request access, correction, deletion, portability, information about sharing, consent withdrawal or objection to processing. Send requests to contato@shadowdev.dev or use the Data Deletion page.
10. Cookies
This legal website does not use tracking or advertising cookies. Technical cookies may be used in other Shadow Dev systems when necessary.
11. Children and teenagers
Shadow Dev services are not intentionally directed to children. If we identify unintended collection of children’s data, we will take appropriate measures.
12. Changes
This policy may be updated periodically. The update date will be indicated on this page.
13. Contact
For privacy questions or requests, contact contato@shadowdev.dev.